There is a $25 (US) returned check fee.
Returned merchandise must be pre-approved. All returns are subject to a 15% re-stocking charge. Book returns are valid for 120 days from original date of purchase. Purchases of DVDs/CDs/VHS videos are returnable only if unopened. Defective items will be exchanged for the exact same item. Returns/Exchanges for DVDs/CDs/VHS are valid for 30 days from original date of purchase. Please call Order Department at (925) 210-9370 for authorization on all items being returned or exchanged.