Return Policy

There is a $25 (US) returned check fee.


Products in great condition may be returned within 30 days of purchase. Items returned are subject to a 15% restocking fee and purchaser must call for pre-approval before returning the items. DVDs can be returned only if unopened. BAI must be notified within 30 days upon the receipt of any merchandise that arrives in a damaged condition. Upon acceptable proof, BAI will provide replacement of the damaged items. Please call the Order Department at (925) 210-9370 prior to the return of any merchandise.

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